Contact
Email is the fastest way to reach us: [email protected]. We read everything and aim to reply within a few business days.
Reporting a data error
Corrections are the most valuable mail we get. To help us fix things in one pass, include:
- the page URL,
- the field you believe is wrong, and
- a link to the authoritative source — the manufacturer's spec sheet, the CSA certification record, or the relevant Zigbee2MQTT or Z-Wave JS device entry.
Verified corrections ship in the next site build; see the methodology page for how the data pipeline works.
What we can't help with
We can't troubleshoot your specific setup — pairing failures, mesh problems, firmware quirks, and account issues are questions for the device manufacturer's support or the relevant platform's community. We also don't provide support for any hub or device brand; warranty and service issues go to the manufacturer.